Services

IT services that support the full device lifecycle.

From procurement to deployment and after-sales support, Big Base Technologies helps organisations keep equipment reliable, standardised and easy to manage.

1

Device Deployment & Imaging

  • Windows deployment
  • Device setup
  • Asset tagging
  • User provisioning
  • Standard operating environment preparation
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2

Hardware Repairs

  • Diagnosis for laptops/desktops
  • Screen, keyboard, battery and board-level triage
  • Repair-or-replace recommendations
  • Practical turnaround expectations
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3

Parts Supply

  • Chargers, docks, RAM, SSDs and replacement components
  • Fleet spares for common devices
  • Compatibility checks
  • Bulk parts sourcing
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4

IT Asset Disposal

  • Device collection planning
  • Secure reset and data handling workflow
  • Reuse/refurbishment recommendations
  • Sustainability-focused lifecycle support
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5

After-Sales Support

  • Post-purchase assistance
  • Warranty coordination
  • Replacement guidance
  • Business continuity support
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6

Warranty Services

  • Clear warranty expectations
  • DOA and returns workflow
  • Supplier-backed support where available
  • Documentation for procurement teams
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7

Device Refresh Programs

  • Planned replacement cycles
  • Standardised device bundles
  • Legacy equipment transition
  • Budget-aligned rollouts
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8

Corporate Procurement

  • Bulk purchasing
  • Vendor comparison
  • Configuration guidance
  • Nationwide fulfillment
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Procurement-ready

Need reliable business IT equipment without procurement friction?

Talk to Big Base Technologies about laptops, desktops, monitors, networking equipment, deployment support and bulk purchasing across New Zealand.